Privacy Policy
Last updated: December 18, 2025
Our Commitment to Your Privacy
At Workspace Clarity, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We believe in transparency and want you to understand exactly how your data is managed.
This policy applies to all information collected through our website, contact forms, service inquiries, and any other interactions you have with Workspace Clarity. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you interact with our website or request our services:
- Contact information including name, email address, and company name when you submit inquiry forms
- Communication preferences and any additional information you choose to share in messages
- Service-related information when requesting facility assessments or service proposals
- Feedback, survey responses, or correspondence when you communicate with us
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- Browser type, operating system, and device information
- IP address, referring/exit pages, and date/time stamps
- Clickstream data and pages viewed during your visit
- Geographic location information based on IP address
- Cookie data and browsing behavior patterns
Third-Party Information
We may receive information from third-party services we use for analytics, advertising, or business operations:
- Analytics providers that help us understand website usage patterns
- Advertising platforms that provide demographic and interest data
- Business intelligence tools that aggregate publicly available information
How We Use Your Information
Service Delivery and Communication
We use your information to respond to inquiries, provide service quotes, schedule facility assessments, and communicate about our cleaning services. This includes sending confirmation messages, service updates, and responding to your questions.
Website Improvement and Analytics
Your browsing data helps us understand how visitors use our website, which pages are most helpful, and where we can improve the user experience. We analyze this information to enhance our website functionality and content.
Marketing and Business Development
With your consent, we may send you information about our services, industry insights, or special offers. You can opt out of marketing communications at any time while still receiving essential service-related messages.
Legal Compliance and Protection
We may use your information to comply with legal obligations, enforce our terms of service, protect our rights and property, investigate potential violations, and ensure the security of our website and services.
Legal Basis for Data Processing
We process your personal information based on the following legal grounds:
- • Consent: When you provide explicit consent for specific processing activities, such as marketing communications or cookie usage
- • Contractual Necessity: Processing required to provide services you've requested or to enter into a service agreement
- • Legitimate Interests: Processing necessary for our business operations, such as improving services, preventing fraud, or ensuring website security
- • Legal Obligation: Processing required to comply with applicable laws, regulations, or legal processes
How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties in the following circumstances:
Service Providers and Business Partners
We work with third-party service providers who assist with website hosting, analytics, customer relationship management, and other business operations. These providers are contractually obligated to protect your information and use it only for specified purposes.
Analytics and Advertising Platforms
We use analytics services to understand website usage and advertising platforms to deliver relevant content. These services may collect information about your browsing behavior across different websites. You can manage these preferences through our cookie settings.
Legal Requirements and Protection
We may disclose information when required by law, in response to legal processes, to protect our rights and property, or to ensure the safety and security of our users and the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- • Encryption of data in transit and at rest
- • Secure server infrastructure
- • Regular security assessments
- • Firewalls and intrusion detection
Operational Safeguards
- • Access controls and authentication
- • Employee training on data protection
- • Regular security audits
- • Incident response procedures
Data Retention
- • Clear retention schedules
- • Secure disposal procedures
- • Regular data audits
- • Minimal data collection principle
Monitoring and Response
- • Continuous security monitoring
- • Breach notification protocols
- • Incident documentation
- • Corrective action procedures
Important Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest protection standards.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
- • Contact Form Submissions: Retained for 24 months unless you request earlier deletion or we establish a service relationship
- • Service-Related Information: Retained for the duration of our service relationship plus 7 years for legal and accounting purposes
- • Website Analytics Data: Aggregated and anonymized data retained indefinitely; individual browsing data retained for 26 months
- • Marketing Communications: Retained until you unsubscribe or request deletion, after which we maintain a suppression list to honor your preferences
Your Privacy Rights
Depending on your location and applicable laws, you have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction. We will update your information promptly upon verification.
Right to Erasure
You can request deletion of your personal information under certain circumstances. We will honor deletion requests unless we have a legitimate reason or legal obligation to retain the data.
Right to Data Portability
You have the right to receive your personal information in a portable format and to transfer it to another service provider where technically feasible.
Right to Object
You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. We will stop processing unless we have compelling legitimate grounds.
Right to Restrict Processing
You can request that we limit how we use your information while we verify its accuracy or assess your objection to processing.
Right to Withdraw Consent
Where processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.
How to Exercise Your Rights
To exercise any of these rights, please contact us through our contact form or the contact details provided on our Contact page. We will respond to your request within 30 days and may require verification of your identity to protect your information.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Use browser privacy modes or extensions to limit data collection
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm when your data has been removed from our systems.
Children's Privacy
Our services are directed to businesses and commercial entities, not to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Parents or guardians who believe their child has provided us with personal information should contact us to request deletion. We will verify the relationship and process the request promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer information internationally, we implement appropriate safeguards to protect your data, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions recognizing equivalent data protection standards
- Additional security measures and encryption protocols
- Regular compliance assessments and audits
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website or via email if you've provided contact information.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Continued use of our website after changes indicates acceptance of the updated policy.
Questions About This Privacy Policy?
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns and ensuring your rights are respected.
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